F.A.Q.

Q: Why to buy pearls from the seller located somewhere - in Ukraine? There are additional charges?
A: Definitely, you can find cheap necklaces, earrings, and rings from local sellers or auctions. But each buyer wants to to buy an article with due quality, guarantees of authenticity. This can be given only by honest and educated seller. You can judge by content of this site about competency of specialists here.
As for the prices, we’re focused on local market, and keep the price lower than in countries of EU. The total cost, for example, for Tahitian and South Sea pearl jewellery (incl delivery) for European customer will be cheaper than their local ones.

Q: Once more about competency: Are you experts qualified enough for classification and evaluation of pearls? ?
A:  Yes, of course. It confirms by Certificate of Successful Master course "Certification and expert evaluation of precious stones of organogenic origin" issued by the State Gemmological Centre of the Ministry of Finance of Ukraine.
Besides, jewellery business was a subject of licensing in Ukraine. We’ve got the license for retail trade issued by the Ministry of Finance of Ukraine, Serie AB № 444089.

Q: Prices for your jewelry unusually low compared with the range of conventional jewelry stores. Why is this happening?
A: First of all, we are able to avoid extra charges. Secondly, as you can see, we emphasise pearls as the main part of the decoration, rather than the metal of the setting. Unlike precious metals, prices for pearls do not grow so significantly. For more details see How to save.

Q: Your product hallmarked with carat countersign. Which metric countersign does it conform??
A: If you look closely, you can metric countersign nearby carat one. We double check our goods with State Assay Chamber of the Ministry of Finance of Ukraine.

Metal

Metric assay

Karat assay

Gold

375

9

Gold

-

10

Gold

500

-

Gold

583/585

14

Gold

750

18

Gold

958

-

Silver

750

-

Gold

800

-

Gold

875

-

Gold

916

-

Gold

925

-

Gold

960

-

Gold

950

-

Palladium

500

-

Palladium

850

-

 
Q: What are the alloys of precious metals used to make jewelry?
A: The most common material for golden items is 14K gold (583 metric); alloys may be in different colors depending on the quantitative ratio of compounds. For example, if an alloy of 14K gold (58.3% gold) contains approximately 36% silver, and copper 5.7%, the alloy acquires a green tint, with 18,3% silver and 23,4% copper - pink; with 8.3% silver and 33.4% copper - a reddish.
so-called white gold, usually used for jewellery making, contains:
14K gold - Silver 23.7 - 28,7%, Pd 13.0 - 18% or 17% of nickel, zinc, 8.7%, copper 16%;
18K gold - Silver 7,0 - 15,0%, palladium 14%, nickel 4%, zinc up 2.4%, or nickel, 7,5 - 16,5%, zinc 2,0 - 5,0%, copper to 15%.
9K gold contains: Gold 37.5% Silver 10.0% Copper 48.7%, palladium 3.8%.
Silver. The most common silver alloy hallmarked with 875. It is used for making decorations and tableware. Silver 916 is used for tableware, coated with enamel; Silver 960 - for filigree items. Sterling Silver contains not less than 92,5% pure silver, and corresponds 925 metric countersign.

Silver products for tarnish-free protection are usually overlaid with gold or rhodium.

Q: Many earrings, rings and pendants made of silver plated with gold or rhodium. Does it cause discomfort when wearing it?
A: Gold and rhodium (platinum group metal) are hypo-allergenic metals. If you do not have local reactions when wearing solid gold jewelry, you can safely wear jewelry with such a coating. Earrings, brooches and pendants are not subjected to significant abrasions and rubbing, and have long life.

Q: How safe is payment for the goods using payment cards on your site?
A: We accept payment with credit or debit card through processing banking center. Withdrawal is executed by using OTP technology (One-time Password), and acklowledged by international certificates Verified by Visa и MasterCard SecureCode. Transaction needs confirmation with password you get into your mobile as SMS. This password can be used only one time. Processing is secure, comforms the highest banking standards.
We do not keep data of your credit or debit cards.

Q: Do you have loyalty program?
A: Yes. More information - in section Loyalty program

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